Knowledge Base

How Interpreters Can Add Activities

If you have provided for your interpreters to access the mobile application or the interpreter portal, they are able to enter their times and activities.

To use the mobile application, the interpreter should first ensure that they are in the correct request.  They may use a time to record their time by clicking the Start time button in the lower right-hand corner of the screen.

After clicking to start the timer, the button goes away.  When the assignment is completed, the interpreter should click the Stop Timer button.

The interpreter will receive a warning message:

After clicking yes, the interpreter will see the button to Add Tasks.

The interpreter should click the Add Actual button:

If the interpreter used the timer, the times will populate automatically:

If the activity needs to be changed, clicking on the activity will bring up a list to choose from:

Additional activities can be added as needed.  

Clicking on the red trash can next to the activities will delete them.

Notes can be added as needed.

In the interpreter portal, the Assigned Jobs tab shows the jobs that have been assigned to the interpreter but for which no activities have been entered.  Double-clicking on the request will take the interpreter into the request.

Clicking on the Record Time button will allow the interpreter to record their activities, enter visit notes and upload any supporting documentation (such as timesheets) that are required.

Clicking the Plus bottom next to Activities allos the interpreter to add the new activity or task.  They are able to select the appropriate activity, enter the times for the service provided and see the estimated amount that will be paid.  Theinterpreter should click Done when each task is added.  To add more activities, the interpreter should click on the Plus button again.